Payments Terms:
All payments towards the tour cost shall be made by the client to the company in
accordance with the procedure and time frame mentioned herein below. The contracted,
a minimum deposit as given in the table below is to be
paid by you to the Company. Such deposit shall hold the booking on confirmation
basis and such deposit is non-refundable ( forfeited)and interest free, subject to
the cancellation policy as mentioned hereinabove. The
balance amount shall be paid as per the amounts and the percentages as detailed in
the table hereinbelow. In the event of billing errors, the Company reserves the
right to re-invoice. You shall pay a sum of Rs.500/- for
each instrument in case the cheque dishonoured by the bank. Further, the Company
reserves the right to take necessary legal action in respect of the dishonoured
cheques, as may be advised.
The tariff of the tour quotation is calculated as per the rates prevailing at the
time of quoting it. Total tour tariff should be paid within 30days before tour
departure or due date mentioned in the invoice, whichever
is earlier. Interest @ the rate of 12% p.a. on daily basis will be charged on such
delayed payment. The Company reserves the right to change the tariff in the event of
modification / alteration / change / variation in
the said rates before the date of departure. Any such increase in the tour tariff
accordingly, must be paid in full by the client before tour departure. Any increase
in tour tariff during the tour must be paid in full by
the client on tour. All tour tariffs are exclusive of all taxes applicable from time
to time. Clients hereby unconditionally accept that the prices, set of services and
inclusions may vary on product to product or
departure to departure level and the same shall not be considered for any kind of
comparison universally. Further, the clients acknowledge and accept that the tour
tariff are at the time of publication and are subject to
change.
All payments made within 10 days prior to the tour departure date shall have to be
paid via Bank Transfer / Demand Draft (no cheques will be accepted) in favour of the
Company. For payments exceeding a sum of Rs.
50,000/- (Rupees Fifty Thousand Only) or in the event the value of file exceeds a
sum of Rs. 2,00,000/- (Rupees Two Lacs Only) or a sum equivalent to the Foreign
currency, a copy of the PAN Card is mandatory for Terms &
Conditions.
Payments made in the Indian National Rupee (hereinafter referred to as the “INR”)
towards the foreign exchange component of Your tour shall be calculated as per the
Rate of Exchange (hereinafter referred to as “rate of
exchange”) prevailing on the day of payment made by You. The documentation i.e. A2
form, Passport Copy, PAN Card Copy etc) and payments to avail foreign exchange shall
be as per the Reserve Bank of India regulations.
Payment towards foreign exchange component made in INR shall be received to the
Company directly from the Client in accordance with Reserve Bank of India
Guidelines. The card that is swiped for payment of the tour’s
foreign exchange shall only be that of the Client himself / herself. The Client
cannot use his / her card for payment of another person’s foreign exchange component
of the tour package except for his / her dependent
parents and / or child or children. The foreign exchange payment is a part of BTQ
(hereinafter referred to as the “Basic Travel Quota”) of the Client.
3% service charges (i.e. remittance charges) would be applicable, if Client chooses
to pay the Company in Foreign currency notes. Proof of purchase from Full Fledged
Money Changer (herein after referred to as the “FFMC”)
should accompany such payments made by Client when above USD 2000. Client holding a
passport issued by a country other than India shall be required to make payment in
foreign currency for the foreign currency component
of the tour cost and not in INR. Payment Procedure: We urge our Clients to ensure
that all payment/(s) are made to our Company's designated Bank account only and to
insist on a printed payment acknowledgement slip and
receipt. The Client shall not make payment/(s) to any staff or individual’s bank
account or any third party bank account, in the event of which the Client shall be
solely responsible and/or liable for the consequences
thereof and the Company hereby expressly disclaims any responsibility and/or
liability arising thereto.
Cancellation Policy:
All services such as Airline seats / Hotel accommodation / ground transportation
etc for group tours are pre blocked well in advance. We are liable to pay to all our
suppliers / vendors and bear the overhead costs involved in rendering services to
you. If You or any member of your group elect to cancel your booking for any reason,
You must intimate the Company in writing on working days within office time. If the
Booking Form has been signed / accepted by OTP by one or -more persons for
themselves and for others mentioned in the form, communication signed by such
signatories would be treated as valid communication for cancellation for all such
persons mentioned in the form. The computation of the period of notice of
cancellation shall commence only from the time the written request reaches the
Company at your booking office on working days within office time. Cancellations are
subject to fees and/or forfeiture which vary by your date of booking, your date of
cancellation, and by package. You shall be bound by the cancellation charges which
shall apply when the cancellation happens on your own accord or due to any
circumstances. If circumstances make you cancel the Tour, the cancellation must be
intimated to us in writing.
Booking amount will be applicable for cancellations of files on undecided
departure date. The cancellation term shall be applicable for passengers traveling
on all Thomas Cook Tours. In the event, You have opted for the Thomas Cook Trip
Protection, your Cancellation Charges shall be calculated and determined by the
Company in accordance with the Thomas Cook Trip Protection. The Terms & Conditions
of Thomas Cook Trip Protection will apply.
The Company reserves the right to cancel or reschedule any Tour prior to the
departure, due to insufficient demand, unsafe conditions, events beyond our control,
or any other reason. In such an event, we will offer alternate dates of travel or
fully refund forthwith in Indian Rupees currency only the amount paid by the Client,
but no compensation shall be payable by the Company. The Company shall not be
responsible and/or liable for any incidental expenses or consequential losses that
You incur as a result of a cancelled booking, including but not limited to loss of
earnings, loss of enjoyment, or the cost of any connecting flights, accommodations,
airport transportation, visas, document fees, vaccinations, or other services you
may purchase that are dependent upon the operation of your trip. In addition to the
cancellation fee, any non-refundable deposits or fees paid to third-party suppliers
shall also be borne by the client.
In case of cruises, 100% of the cruise cost paid will be forfeited in case of any
cancellations, irrespective of time of cancellation. The Company shall not be
responsible and/or liable for any additional cost or any fees relating to the
issuance and / or cancellation of air tickets or other arrangements not done through
the Company. The Company reserves the right to forfeit the booking deposit in case
of any cancellations. Passengers whose visas are not granted by the consulates must
intimate us in advance i.e. before the date of commencement/departure of the tour
and the Cancellation charges in such a situation will be calculated as per the
cancellation policy, basis the date of receipt of written communication from the
Passenger intimating us about the rejection of the visa, which shall be the
determining factor to apply the relevant.
Cancellation charges slab pertaining to number of days prior to departure and
accordingly Cancellation Charges shall be determined and levied.
It is clarified that all the Cancellations are non-transferable and cannot be
applied towards future bookings or tours.
The Company reserves the right to modify the cancellation policy at any time, with
or without prior notice, at its sole discretion.
Terms & Conditions:
All services such as Airline seats / Hotel accommodation / ground transportation
etc for group tours are pre blocked well in advance. We are liable to pay to all our
suppliers / vendors and bear the overhead costs involved in rendering services to
you. If You or any member of your group elect to cancel your booking for any reason,
You must intimate the Company in writing on working days within office time. If the
Booking Form has been signed / accepted by OTP by one or -more persons for
themselves and for others mentioned in the form, communication signed by such
signatories would be treated as valid communication for cancellation for all such
persons mentioned in the form. The computation of the period of notice of
cancellation shall commence only from the time the written request reaches the
Company at your booking office on working days within office time. Cancellations are
subject to fees and/or forfeiture which vary by your date of booking, your date of
cancellation, and by package. You shall be bound by the cancellation charges which
shall apply when the cancellation happens on your own accord or due to any
circumstances. If circumstances make you cancel the Tour, the cancellation must be
intimated to us in writing.
Booking amount will be applicable for cancellations of files on undecided
departure date. The cancellation term shall be applicable for passengers traveling
on all Thomas Cook Tours. In the event, You have opted for the Thomas Cook Trip
Protection, your Cancellation Charges shall be calculated and determined by the
Company in accordance with the Thomas Cook Trip Protection. The Terms & Conditions
of Thomas Cook Trip Protection will apply.
The Company reserves the right to cancel or reschedule any Tour prior to the
departure, due to insufficient demand, unsafe conditions, events beyond our control,
or any other reason. In such an event, we will offer alternate dates of travel or
fully refund forthwith in Indian Rupees currency only the amount paid by the Client,
but no compensation shall be payable by the Company. The Company shall not be
responsible and/or liable for any incidental expenses or consequential losses that
You incur as a result of a cancelled booking, including but not limited to loss of
earnings, loss of enjoyment, or the cost of any connecting flights, accommodations,
airport transportation, visas, document fees, vaccinations, or other services you
may purchase that are dependent upon the operation of your trip. In addition to the
cancellation fee, any non-refundable deposits or fees paid to third-party suppliers
shall also be borne by the client.
In case of cruises, 100% of the cruise cost paid will be forfeited in case of any
cancellations, irrespective of time of cancellation. The Company shall not be
responsible and/or liable for any additional cost or any fees relating to the
issuance and / or cancellation of air tickets or other arrangements not done through
the Company. The Company reserves the right to forfeit the booking deposit in case
of any cancellations. Passengers whose visas are not granted by the consulates must
intimate us in advance i.e. before the date of commencement/departure of the tour
and the Cancellation charges in such a situation will be calculated as per the
cancellation policy, basis the date of receipt of written communication from the
Passenger intimating us about the rejection of the visa, which shall be the
determining factor to apply the relevant.
Cancellation charges slab pertaining to number of days prior to departure and
accordingly Cancellation Charges shall be determined and levied.
It is clarified that all the Cancellations are non-transferable and cannot be
applied towards future bookings or tours.
The Company reserves the right to modify the cancellation policy at any time, with
or without prior notice, at its sole discretion.