Privacy Policy

Information We Collect

Filtah (“we”, “us”, “our”) is a London-based property advisory and turnkey delivery consultancy serving clients across Europe and the Middle East.

We are committed to protecting your privacy and handling your personal information responsibly, transparently, and in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with Filtah, whether through our website, email correspondence, or as part of our advisory and project management services.

Information We Collect

We may collect and process the following types of personal data:

• Identity data – name, title, position, and contact information (email, phone number, address).
• Professional data – company name, role, and project-related details.
• Financial and transactional data – where relevant for contractual and payment purposes.
• Communications data – correspondence, meeting notes, or feedback shared with us.
• Technical data – IP address, browser type, device information, and cookies when you visit our website.

How We Use Your Information

Filtah uses your personal data for the following purposes:

• To provide our property advisory and project delivery services.
• To communicate with clients, partners, and suppliers.
• To manage contracts, billing, and project administration.
• To improve our operations, website experience, and client engagement.
• To comply with legal, regulatory, and security obligations.

We only process personal data where it is necessary for a legitimate business purpose, performance of a contract, or legal compliance.

How We Share Information

We may share your information with:

• Trusted partners and professional collaborators (e.g., architects, designers, contractors, and consultants) involved in your project.
• Service providers supporting our operations (e.g., IT support, legal, or accounting).
• Regulators or authorities when required by law.

We do not sell or trade personal data. All third parties are bound by confidentiality and data protection obligations consistent with this Privacy Policy.

International Transfers

As Filtah operates across Europe and the Middle East, your personal data may be transferred outside the UK. When doing so, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses (SCCs) or equivalent legal protections.

Data Retention

We retain personal data only as long as necessary for the purposes for which it was collected — typically for the duration of our business relationship and in accordance with applicable legal, regulatory, and tax requirements.

Your Rights

Under data protection law, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Object to or restrict processing in certain circumstances.
• Withdraw consent (where processing is based on consent).

To exercise these rights, please contact us at: 📩 privacy@filtah.com

Data Security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, or loss. Access to data is restricted to authorised personnel only.

Cookies

Our website may use cookies to enhance user experience and collect anonymous analytics data.
You can adjust your browser settings to manage or disable cookies.